Generator issue

[marty1300]

UPDATE
found the issue I believe, there is a compartment next to the generator and inside there is a junction box. Stranded wires from the generator are wire nutted to solid wire going to outlet in the rearmost compartment where the shore cable is. These wires were burnt, looks like the neutral . Will need to get them reconnected when I get home



Class c with onan 4K generator. Last night had air conditioner on and using microwave. We have done this before no issues. For some reason microwave stopped, then Air conditioner. Break on generator is not tripped, but I was not getting sufficient power. We use a manual transfer(move cord from shore to plug for gen). When I plug in my small portable generator to the shore cord I get power back to rv. Seems the issue is with generator wiring.? Any advice on what to look at. I did measure 120 volts on the black and ground on the back of the outlet when generator was on. Could not get a reading when on the white wire.
Marty

[dougrainer]

ALWAYS reset the Genset Breaker. Do not trust a visual look. Reset it and post back. Doug

[enblethen]

122 volts is a little low for a genset that does not have much load. I would be thinking closer to 128.

[marty1300]

valhalla360 wrote:
What was the voltage when both were running (it will be lower than when nothing is running)?
Are you certain, nothing else was running (like the electric hot water heater or battery charger)?

Did the air/con and/or microwave work after a restart?

Not sure what the voltage was before, the battery charger might have been on. Water heater was not on, nothing else that would draw a sufficient amount of power

[valhalla360]

What was the voltage when both were running (it will be lower than when nothing is running)?
Are you certain, nothing else was running (like the electric hot water heater or battery charger)?

Did the air/con and/or microwave work after a restart?

[marty1300]

Update-when checking black/ground I have 122, black/white 122, white/ground nothing notable