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GFI Problem

notruffinit
Explorer
Explorer
I am trying to figure this problem out and don't quite know where to look next. When I plug in to a campground outlet that is GFCI protected, as soon as my surge guard kicks in the GFI protector on the post or otherwise protected outlet will trip. I have no problems in the coach or with any of the protected circuits in it. The voltage leak has to be on the coach side of the surge guard. Where do I start to look?
'11 Ram 3500 Cummins
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38 REPLIES 38

DryCamper11
Explorer
Explorer
Perhaps my posts seemed insensitive. They weren't meant that way. It came as a surprise to me when I first learned that a GFCI would trip without a load. I was originally taught that you needed current flow on the hot lead to get it to trip since that current is what is compared to the neutral current.

The point I was making was just that the GFCI on the pedestal (assuming it's at all modern, and almost all are) will trip if there's a short between the ground and neutral at any point after the pedestal. Turning off the master breaker in the RV panel won't stop the pedestal GFCI from tripping. That GFCI has power and turning off the RV breakers won't tell you if the short is before or after the RV panel.

Clearly the GFCI has to have power to trip, so you won't see GFCI's mounted in the RV panel trip if the master is off, but I thought the OP was getting pedestal tripping. That's the most common scenario.
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Mandalay_Parr
Explorer
Explorer
On one I helped fix a while back, the white and green wires were connected to the same buss bar at the power distribution panel.
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Bobbo
Explorer II
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ken white wrote:
Bobbo wrote:
...Ummmm, the GFCI outlet has power. It is on the pedestal...


I know, I never said it didn't...


OK. I never thought it was necessary to say that an electrical appliance won't work if it isn't plugged in. Especially when the OP's is plugged in and operating properly.

My bad, sorry.
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ken_white
Explorer
Explorer
Bobbo wrote:
...Ummmm, the GFCI outlet has power. It is on the pedestal...


I know, I never said it didn't...
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Hondavalk
Explorer II
Explorer II
Wow you can learn something new every day. Had to see for myself and jumped the neutral and ground on a energized GFI and it tripped. :S
Also I agree with Chris and would start with the surge procetor.

Bobbo
Explorer II
Explorer II
ken white wrote:
DryCamper11 wrote:
Bobbo is right. A modern GFCI will trip even if there's no power on the hot lead. Many of us were taught that the GFCI compares the current going through the hot lead with the return current through the neutral and would trip if they aren't the same. Older GFCI's did that, so if there was no hot current, it wouldn't trip. Newer GFCIs are smarter and will trip if there's no load. You can try it. Stick some wire into neutral and ground on a GFCI socket and the GFCI trips. I've done it. That's what happens. If you do it, make sure you know what's neutral and what's hot !!!!!

I wondered why and got this answer:
"GFCIs contain a second toroid coil which induces a small current in the H and N wires at 120Hz. If the N and G are touching on the load side of the GFCI, there is current flow back through the main panel N-G connection; the sensing coil recognizes this as an imbalance between the H and N and trips the device. "
So, Bobbo is right. You have to disconnect the neutrals (or unplug devices, which disconnects the neutral at the plug). Turning off breakers tells you almost nothing.


Your quoted answer is correct, however, your assertion is not.

The torriod transformer needs a voltage present to test for a shorted neutral-ground wire when no load is present - no current flow.

No hot wire power, and no GFCI...

Test your theory with an uninstalled GFCI and short the ground and neutral together and tell me what happens...

Ummmm, the GFCI outlet has power. It is on the pedestal.

Chris Bryant wrote:
Personally, I would suspect the surge guard. I would start by disconnecting the output of it and see what happens.

You have a point. My procedure above will point in that direction though. If he disconnects all neutrals and it still trips, it points to between the Surge Guard input and breaker panel. That would include the Surge Guard, itself. If the Surge Guard is easier to access than the NEUTRALS, then test that first. That hurts nothing, but gives you less information.
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ken_white
Explorer
Explorer
DryCamper11 wrote:
Bobbo is right. A modern GFCI will trip even if there's no power on the hot lead. Many of us were taught that the GFCI compares the current going through the hot lead with the return current through the neutral and would trip if they aren't the same. Older GFCI's did that, so if there was no hot current, it wouldn't trip. Newer GFCIs are smarter and will trip if there's no load. You can try it. Stick some wire into neutral and ground on a GFCI socket and the GFCI trips. I've done it. That's what happens. If you do it, make sure you know what's neutral and what's hot !!!!!

I wondered why and got this answer:
"GFCIs contain a second toroid coil which induces a small current in the H and N wires at 120Hz. If the N and G are touching on the load side of the GFCI, there is current flow back through the main panel N-G connection; the sensing coil recognizes this as an imbalance between the H and N and trips the device. "
So, Bobbo is right. You have to disconnect the neutrals (or unplug devices, which disconnects the neutral at the plug). Turning off breakers tells you almost nothing.


Your quoted answer is correct, however, your assertion is not.

The torriod transformer needs a voltage present to test for a shorted neutral-ground wire when no load is present - no current flow.

No hot wire power, and no GFCI...

Test your theory with an uninstalled GFCI and short the ground and neutral together and tell me what happens...
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Chris_Bryant
Explorer II
Explorer II
Personally, I would suspect the surge guard. I would start by disconnecting the output of it and see what happens.
-- Chris Bryant

notruffinit
Explorer
Explorer
Thanks for all the responses. A lot of good input and thoughts. I believe that I will need to remove the neutrals and go from there. Great bunch of readers here!
'11 Ram 3500 Cummins
'12 Cameo 34SB3

DryCamper11
Explorer
Explorer
Originally, I posted this:
Bobbo wrote:
These are both wrong. Turning off the breaker, by itself, will not do anything to diagnose the problem. The problem is a short between GROUND and a NEUTRAL, and the breakers do not affect that.

You MUST disconnect all of the NEUTRAL wires from the NEUTRAL buss bar to diagnose this. Only with every NEUTRAL disconnected can you know if it is between the breaker box and the Surge Guard.


Bobbo is 100% correct. His procedure will lead you to the problem. The only thing I'd add is that it may be difficult to disconnect all the neutrals, so when tracking this down, I start by unplugging devices that will unplug (the problem could be in something plugged in) and then I remove neutrals from the most likely suspects - outside sockets, water heater, etc. If that doesn't do it, I remove half the neutrals, test, then the other half.

Then I saw this post and decided more info was needed:
Sorry, but if there is NO Black 120 power, then the GFCI will not trip if the short is downstream from the breaker panel. If the CG GFCI trips with the Main RV breakers OFF, the problem is BEFORE the breaker panel in the RV. The fact he has a Surge Guard means he needs to bypass it and then see. I have 34 years as a Tech and have diagnoised (and fixed) dozens of these type issues over the years, and what I posted is the BEST way to determine where the problem is located and to start. A GFCI will NOT trip if it does NOT have Black Hot power. Just having a Neutral and a Ground (and a short/imbalance) will not cause a GFCI to trip.


Bobbo is right. A modern GFCI will trip even if there's no power on the hot lead. Many of us were taught that the GFCI compares the current going through the hot lead with the return current through the neutral and would trip if they aren't the same. Older GFCI's did that, so if there was no hot current, it wouldn't trip. Newer GFCIs are smarter and will trip if there's no load. You can try it. Stick some wire into neutral and ground on a GFCI socket and the GFCI trips. I've done it. That's what happens. If you do it, make sure you know what's neutral and what's hot !!!!!

I wondered why and got this answer:
"GFCIs contain a second toroid coil which induces a small current in the H and N wires at 120Hz. If the N and G are touching on the load side of the GFCI, there is current flow back through the main panel N-G connection; the sensing coil recognizes this as an imbalance between the H and N and trips the device. "
So, Bobbo is right. You have to disconnect the neutrals (or unplug devices, which disconnects the neutral at the plug). Turning off breakers tells you almost nothing.
In the Boonies!

ken_white
Explorer
Explorer
dougrainer wrote:
Sorry, but if there is NO Black 120 power, then the GFCI will not trip if the short is downstream from the breaker panel. If the CG GFCI trips with the Main RV breakers OFF, the problem is BEFORE the breaker panel in the RV. The fact he has a Surge Guard means he needs to bypass it and then see. I have 34 years as a Tech and have diagnoised (and fixed) dozens of these type issues over the years, and what I posted is the BEST way to determine where the problem is located and to start. A GFCI will NOT trip if it does NOT have Black Hot power. Just having a Neutral and a Ground (and a short/imbalance) will not cause a GFCI to trip. Doug


You are correct, the ground-neutral short needs power on the hot side to generate the trip signal. That is why I stated the power cord/connectors and should have included the service wiring up to the interior service panel.
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beemerphile1
Explorer
Explorer
You have a neutral to ground short as stated above.

You need to disconnect all neutrals and reconnect one at a time to isolate the bad circuit. There is no shortcut to diagnosing the problem.

There is nothing normal about this happening, you have a dangerous situation and need to get it fixed.
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dougrainer
Nomad
Nomad
Sorry, but if there is NO Black 120 power, then the GFCI will not trip if the short is downstream from the breaker panel. If the CG GFCI trips with the Main RV breakers OFF, the problem is BEFORE the breaker panel in the RV. The fact he has a Surge Guard means he needs to bypass it and then see. I have 34 years as a Tech and have diagnoised (and fixed) dozens of these type issues over the years, and what I posted is the BEST way to determine where the problem is located and to start. A GFCI will NOT trip if it does NOT have Black Hot power. Just having a Neutral and a Ground (and a short/imbalance) will not cause a GFCI to trip. Doug

tvman44
Explorer
Explorer
Pretty normal. ๐Ÿ™‚
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ken_white
Explorer
Explorer
If the main panel breaker in the RV is off and the GFCI still trips, it is a ground to neutral short in the RV.

If the GFCI only trips when the main circuit breaker is on, and all of the other breakers are on, then there is leakage current between the neutral and ground when one of the branch circuit breakers is energized.

Turn main on, and all of the branch circuit breakers off, and test each branch by turning only one branch breaker on at a time to see which one causes the trip.

My guess is that it is probably the power supply/converter for the batteries due to large capacitors in this device or might be the refrigerator.

Kind of a common problem...

EDIT: Saw you posted an update and the GFCI is tripping when "all" breakers are off. If this includes main, then there is a neutral to ground short somewhere in the RV before the service panel if it trips when plugged into any GFCI outlet.

The other possibility is an issue with the cable/connectors.
2014 RAM C&C 3500, 4x4, Club Cab, Hauler Bed, DRW, Aisin, 3.73's, etc...

2013 DRV Tradition 360 RSS
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MorningStar MPPT 45
Wagan 1000W Elite Pro Inverter
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