Help sick Charge Wizard

[Espee]

Hi
I am no longer able to manually override charge levels by holding the Charge Wizard mode button down (as per manuals instructions) The status LED is blinking but illuminates only to about half brightness compared to what used to be normal. That status LED is flashing about once per second indicating the output voltage is at the 13.6v Normal mode which I verified to be true. It ignores commands for Boost or Storage mode with no blinking confirmation or change of output voltages.
Is the Progressive Dynamics fuse panel w integrated charge wizard bad , or is the main PS4645 converter bad? Has anyone else seen similar? I can replace the integrated CW that is on the OEM fuse panel with the CW pendant but just stabbing in the dark at that point…
Any feedback welcome

Jeff

[dieseltruckdriv]

IAMICHABOD wrote:

Espee wrote:
Yep
Great customer support is right!
Back in business
🙂
Thanks guys

So what was the problem? Also how did they help? Sharing this info may help others with the same problem.

I was also wondering.

[IAMICHABOD]

Espee wrote:
Yep
Great customer support is right!
Back in business
🙂
Thanks guys

So what was the problem? Also how did they help? Sharing this info may help others with the same problem.

[Espee]

Yep
Great customer support is right!
Back in business
🙂
Thanks guys

[Matt_Colie]

As Wa8yxm said, they are nice people. In Michigan, so remember the time zone, but they have really good support.
Matt

[wa8yxm]

SOUNDS like a bad connection.. I'd remove the screw and unplug/replug a few times and see if that fixes it.. Alt.. Well the company is in Marshall Mi just south of the Brooks Memorial Fountain (Old US-27 whatever they call it in town and Industrial) Parking on the Industrial side. (West side of Old 27)

Been there.. Nice folks