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katoom400's avatar
katoom400
Explorer
Jun 28, 2015

hot water heater fault light on LP

I'm having a problem with my 2014 Outback 250rs water heater when trying to run on LP, we are usually connected to shore power at the CG, and we always use 120 and it works perfect. as soon as I turn on the lp switch the fault light comes on immediately. it does not even try to light and then come on. I've checked the spade connections still the fault light comes on before anything even tries to light? I also blew out the burner to no avail?

any help is appreciated.
  • yes, two rubber reset buttons, neither will depress so I guess not tripped?
  • With 'two rubber reset buttons' you have a Suburban Brand (always nice to post brand/model cause they are different)

    Left reset is for 120V AC electric element

    Right side is for 12V DC---propane

    Resets are for Hi temp t-stat (they trip at 170/180*F if normal fails to open at 130*F)

    Fault light......
    No DC power
    Main flame fails to light

    You get fault light immediately........but does it attempt to light and fails? (some have light come on until flame happens---then comes back on if flame fails)
    If no spark/no flame then you have no DC power

    DC power comes from DC Dist Panel (Fuse) goes to ON/OFF switch then to DC Junction Box (on back of WH tank) then to the set of t-stats then to circuit board for gas valve & spark.

    Easiest place to check for DC is at set of t-stats
    Remove reset cover
    Right side RED wire to top t-stat....measure for 12V DC going in (No DC IN.....then junction box connection/bad switch/blown fuse)
    Then RED wire at bottom t-stat..measure for 12V DC coming out (No DC OUT...then bad set of t-stats-------YES DC OUT then check connections at circuit board/dirty=loose etc)
    That is IF connecting wore between top/bottom t-stats isn't burnt into
  • thank you for the detailed info!

    I blew the burner out with compressed air, turned the LP wall switch on and went outside to listen and sure enough it fired up.

    Thanks for the help!
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    There are basically 5 things that can make the LP FAULT light light.

    1: LP issues (I assume you have LP and the tank valves are open but hey.. Got to ask). Also regulator issues (How does the stove work?)

    2: Clogged gas jet.. There is an insect that likes to nest in gas jets.. They can clog from other things too

    3: Flame sensor issues. Yes they can go bad

    4 Ignition issues.. Often I find spark gaps too wide and considering I only work on my own and my parents... 75$ of the time I've found spark gaps too wide this is not a good "It's ok" rate. The water heater by the way was the other 25% The only on set right

    5 Control board issues.. My OEM took at least 3 tries before it worked when cold

    The Replacement COntrol board is much better.

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