MS Glass Outlet Inc did poor work.
Had MS Glass install a new windshield to my cherry Dodge Cummins truck I've put so much time/ money and effort into. With only 90,000 miles never abused You would think that a company could take some small interest in doing a proper job.
They did not get the window trim gasket (top portion) inserted onto the glass edge before dropping it into the window sealant.
Headed back there on Monday, the sealant had already set up so instead of admitting they needed to redo the windshield they tried faking the trim with just a tiny bit of sealant and tapped it with blue tape. When asking about this they tried to blame me.... that I had pulled the first blue tape off improperly or too early when first installed, One gal going so far as to yelling and insisting it is my fault.
By the time I got home from the yelling and band aid fix the top molding was coming loose again. So I took the gasket off with very little effort,(had very little sealant), when it was supposed to be sealed down bedded all the way by first having it inserted onto the glass in proper fashion.
Anyway I'm taking this to the BBB also, but, I recommend you stay away from this company. They are paying piece rate to their employees and don't care about the customer. I had a bad impression of the place when first going in there and should have listened to my gut.
They did not get the window trim gasket (top portion) inserted onto the glass edge before dropping it into the window sealant.
Headed back there on Monday, the sealant had already set up so instead of admitting they needed to redo the windshield they tried faking the trim with just a tiny bit of sealant and tapped it with blue tape. When asking about this they tried to blame me.... that I had pulled the first blue tape off improperly or too early when first installed, One gal going so far as to yelling and insisting it is my fault.
By the time I got home from the yelling and band aid fix the top molding was coming loose again. So I took the gasket off with very little effort,(had very little sealant), when it was supposed to be sealed down bedded all the way by first having it inserted onto the glass in proper fashion.
Anyway I'm taking this to the BBB also, but, I recommend you stay away from this company. They are paying piece rate to their employees and don't care about the customer. I had a bad impression of the place when first going in there and should have listened to my gut.
