When this occurs are you getting any fault codes?
ON led light should blink to indicate a fault
*ON Led flashes 1x every 3 seconds------Back up operating system....test thermistor resistance,,,,,,30-32K @32*F
*ON led flashes 2x every 3 seconds------Mode switch failure...replace optical control
*ON led flashes 3x every 3 seconds------AC heater failure....resistance 38-53 ohms,,,,,,if tests OK then power board
*ON led flashes 4x every 3 seconds------Controls failure.....replace power board
*ON led flashes 5x every 3 seconds------No cooling detected....power board, obstruction in draft, cooling unit blockage