I received the following from Westland Sales on 9-11-2013. It is like the original post, but the first step is to be repeated until the tank is at least half full. In my case it usually takes me 3 times to get the tank half full.
Copy from Westland Sales email:
1. Start the unit without clothes and with the dry time off on cycle # 11. When the water stops entering the unit push and hold the start button until all the lights come on then release the button. *NOTE: If the water is not at least half way up the glass repeat this step.
2. Move the cycle knob to cycle # 2 push the extra rinse button then press the start button once (do not hold) then let it run through that complete cycle.
Do this 3 times then try the dryer.
Ed
KM4STL
2006 GMC 2500HD CCSB 4x4 Duramax/Allison, Titan 52 gallon fuel tank, Prodigy Controller, B&W Companion Hitch, Progressive Industries EMS-PT50C, TST Systems 507 TPMS
2010 Jayco Designer 35RLTS,Cummins/Onan RV QG 5500 EVAP
Fulltime since 2010