Forum Discussion
JConatser
Mar 19, 2011Explorer
professor95 wrote:
... I would strongly encourage anyone that ... wants to know about ... INSERT PRODUCT NAME ... to read the owner's manual for the product.
Hey Prof, I trust you don't mind me taking a little liberty with your quote. :)
I can't tell you the number of times I've made a service call in a lab to work on a reported problem and wind up "fixing" it by pulling out the User's Manual and showing the customer the page that describes the correct way to operate the equipment and keep the problem that they're seeing from happening.
I don't know whether this failure to do something so elementary is something that afflicts just Americans, or if it's something that afflicts all of mankind. At least in my experience, it does seem to be pretty pervasive, however.
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