2017 Artic Fox Y25
We bought our Arctic Fox in August. It has flooded 2x now and it looks like it is coming out the bottom between the refridge wall and connecting back wall. Anyone else having problems with leaks with ...
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I was less than impressed with Apache as well. I dropped my trailer off for inoperative brakes, so they sprayed some brake klean on them and told me to pick it up. They still didn't work of course. To their credit, they finally did take it on a test tow after I put some pressure on them, and after they almost wrecked, they finally got the OK from ORV to replace the 4 brakes (selling dealer, not Apache, had pumped them full of grease).
When my mege slide failed (Schwintek), Apache basically threw their hands up in the air, but they did do me a favor and gave me the direct contact info for ORV's warranty rep. That finally got me some traction, and while it required a couple trips to LaGrande (which they covered), everything was taken care of, and then some.
So... I understand your frustrations. I think your situation was made worse my a slow and unresponsive dealer. Had they sent to back to the factory while you were under warranty, I think you would have been properly taken care of. Unfortunately, they have no obligation for anything once the warranty is up, and they're most likely too busy for any goodwill repairs. That said, it wouldn't hurt to send them a friendly letter, outlining your disappointment with incomplete repairs. They might be willing to help you out somehow, especially if you're willing to leave it in LaGrande for a while.
When my mege slide failed (Schwintek), Apache basically threw their hands up in the air, but they did do me a favor and gave me the direct contact info for ORV's warranty rep. That finally got me some traction, and while it required a couple trips to LaGrande (which they covered), everything was taken care of, and then some.
So... I understand your frustrations. I think your situation was made worse my a slow and unresponsive dealer. Had they sent to back to the factory while you were under warranty, I think you would have been properly taken care of. Unfortunately, they have no obligation for anything once the warranty is up, and they're most likely too busy for any goodwill repairs. That said, it wouldn't hurt to send them a friendly letter, outlining your disappointment with incomplete repairs. They might be willing to help you out somehow, especially if you're willing to leave it in LaGrande for a while.
