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Another !@#$ Warranty issue!

jerendeb-CLIF
Explorer
Explorer
Well, I got my new Keystone Premier Bullet 19' in January. Living in New York I brought it home & parked it. I did try out the heater, worked fine. As you may know, early last week we had a cold front move in & while camping we needed the heat on in the morning. It came on but so did the AC Fan. Fan only. So it was like they were fighting each other. Having some other warranty work done I added this. Well they told me at Camping World of Kingston that the reason is because the vent was dirty. This is my 5th camper and I have never experienced this one before. I asked them if they cleaned it out. They said only if I pay! Okay. Why? Because it's customer maintenance and I didn't bring it in within a month of purchase. I don't even know what vent we are talking about (on the phone). They say the one from the outside in. Then I was told a tech used an air hose and blew it out and the issue is fixed.

Huh? What just happened here. I will follow up when I pick it up!
JERE n DEB

2014 Premier Bullet by Keystone 19FBPR
2014 Chevrolet Traverse 1Lt with full tow package
4 REPLIES 4

daystrom
Explorer
Explorer
Sometimes I'll use low fan with heat to distribute the heat better but normally it stays on auto.
2012 Crossroads Zinger ZT26BH
2012 Ford F350 Lariat 4x4 6.7L PSD SRW
11,500 GVWR, 3522 lbs of payload

msalyer
Explorer
Explorer
Many Bullet premier owners have experienced this. I have one as well but during my PDI my salesman told me to be sure the fan is set to auto when using the furnace. There are 3 settings; auto, high and low. High and low are ok for A/C but not for heat.

n7bsn
Explorer
Explorer
beemerphile1 wrote:
Does the furnace and AC unit share a single thermostat? If so set the fan to 'auto' instead of 'on'.


Yuppers, that is often the case with the integrated thermostat
2008 F350SD V10 with an 2012 Arctic Fox 29-5E
When someone tells you to buy the same rig they own, listen, they might be right. When they tell you to buy a different rig then they own, really pay attention, they probably know something you don't.

beemerphile1
Explorer
Explorer
Does the furnace and AC unit share a single thermostat? If so set the fan to 'auto' instead of 'on'.
Build a life you don't need a vacation from.

2016 Silverado 3500HD DRW D/A 4x4
2018 Keystone Cougar 26RBS
2006 Weekend Warrior FK1900