Anybody know what's going on with Happijac?
Been trying to call them for two days, no one answers all I get is the answering machine. Left messages and no one gets back to me. Anyone else have a problem with them?
Forum Discussion
I was watching this thread because I needed a "crank hub cap" and was ordering it online at the Happijac site. (Yes...they do sell parts on-line) I was a little concerned doing so based on the previous comments.
I ordered several and bit the bullet on the shipping ($15+).
I was pleasantly surprised to receive a phone call from Karen at Happijac, offering me a cheaper method of shipping ($2+). She took it upon herself to follow up on my order and call me with the money savings. It was going to take cancelling my on-line order and redoing a phone order. She was not offended when I said I would prefer to call her back before giving my credit card info out over the phone. I returned her call to 800-231-7440.
I also mentioned this topic on this site. She made note of it and said she would pass it on to the manager.
So...what I am saying is... my experience today has been VERY positive. Let's not write them off just yet.
Happy camping!!!
I ordered several and bit the bullet on the shipping ($15+).
I was pleasantly surprised to receive a phone call from Karen at Happijac, offering me a cheaper method of shipping ($2+). She took it upon herself to follow up on my order and call me with the money savings. It was going to take cancelling my on-line order and redoing a phone order. She was not offended when I said I would prefer to call her back before giving my credit card info out over the phone. I returned her call to 800-231-7440.
I also mentioned this topic on this site. She made note of it and said she would pass it on to the manager.
So...what I am saying is... my experience today has been VERY positive. Let's not write them off just yet.
Happy camping!!!
