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TCdude's avatar
TCdude
Explorer
Mar 03, 2017

Atwood electronic Jacks issue

My wireless remote only seems to work about 1 foot from the receiver under the sink in my Lance and only intermittently. The legs only come down or up for about 2 second increments and I constantly have to re position the remote to get them to move again. Has anyone had issues like this and do you know if its the remote or the receiver or even worse the jacks. I have replaced the batteries in the remote and it makes no difference. My battery is fully changed as well as plugged into the house. I turned off all Bluetooth items in my truck and on my phone but it still acts this way. Looking for some advice.
  • I got a replacement remote off amazon and it works better now, but still only has about a 4-5 foot range from the receiver. The legs do move down/up for more than 2 second increments now. how far should I be able to move away and still have the remote work?
  • Mine did the same thing years ago. I replaced the remote battery with an industrial battery and also disconnected the power from the main unit and let it sit a few minutes. Powered it up and haven't had a problem since
  • We had to replace the wired remote on our happijac equipped camper as it was acting up much as you describe. With these remotes I think it's important to keep them away from any moisture which means to store them inside the house when not using the TC rather than storing them in the TC where humidity levels fluctuate more.
  • See if this is it...

    https://www.amazon.com/gp/product/B001PNKFME/ref=s9_dcacsd_dcoop_bw_c_x_2_w
  • My Host has Atwood Jacks with a wireless remote control and near same age as yours.

    I had the same issue. I tried a number of things trying to fix it, but ultimately what fixed it was replacement of the remote. I found one for about $50 through Amazon I think. Since then, no problems.