closing of a complaints post
bedlam wrote: If someone is here to lodge complaints, this is not the forum. If you are seeking resolutions, welcome. Bashing an appliance or RV manufacturer rarely ends well. I deleted the thread a...
Forum Discussion
Mr. Bedlam,
The poster WAS seeking a resolution to a very frustrating and clearly avoidable experience with RV industry participants, who were NOT customer focused. Its pretty clear that he wasn't getting what he considered even marginal customer service, so he reported it to us. He didn't even get an " I'm sorry, we are doing the best we can", which would have perhaps helped him feel a little less violated.
Most of us have experienced this treatment at one time or another and sympathize with his reaction to callous customer treatment.
Irrational, non fact based reporting of the situation, i.e. hot head bashing should not be allowed, which it appears this thread has now been conveniently categorized.
so .. I guess this new 2nd thread about the original closed thread now get closed too ... :)
The poster WAS seeking a resolution to a very frustrating and clearly avoidable experience with RV industry participants, who were NOT customer focused. Its pretty clear that he wasn't getting what he considered even marginal customer service, so he reported it to us. He didn't even get an " I'm sorry, we are doing the best we can", which would have perhaps helped him feel a little less violated.
Most of us have experienced this treatment at one time or another and sympathize with his reaction to callous customer treatment.
Irrational, non fact based reporting of the situation, i.e. hot head bashing should not be allowed, which it appears this thread has now been conveniently categorized.
so .. I guess this new 2nd thread about the original closed thread now get closed too ... :)
