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Dually tire replacement upcharge

scootsk
Explorer III
Explorer III
So today I brought my Ram dually in for rear tires. The shop wanted to upcharge me $20.00 per tire because they said changing rear dually tires requires more work. When I told him to cancel my order the fee was waived. When asked what the extra work was he said Duallyโ€™s have double lug nuts. My reaction was Um, no. I said that doing the four rear tires was easier than four tires on a 3/4 ton. 32 lugs to remove for tire from a 3/4 ton. 16 for the rear on a 1 ton dually.

What are your thoughts?
Don, Kathleen
2014 Ram 3500 Crew Cab 4x4 Dually 6.7 CTD/AISIN
2019 Montana 3791 Fifth Wheel
35 REPLIES 35

dodge_guy
Explorer II
Explorer II
You try throwing around dually wheels and see if you don't think its worth spending a few more $$$$! People Spend $60-$90k on a truck and then get cheap when it comes to maintenance!

$20 per tire is excessive, but a dually should and does cost more to do a rotate. if shops aren't charging a bit more then they aren't a very good shop as it shows they don't pay attention.
Wife Kim
Son Brandon 17yrs
Daughter Marissa 16yrs
Dog Bailey

12 Forest River Georgetown 350TS Hellwig sway bars, BlueOx TrueCenter stabilizer

13 Ford Explorer Roadmaster Stowmaster 5000, VIP Tow>
A bad day camping is
better than a good day at work!

Cummins12V98
Explorer III
Explorer III
Durb wrote:
I was charged an upcharge for a tire rotation because my truck is a dually. They had to dismount and remount two tires to keep the white sidewall lettering to the inside. Seemed reasonable to me.


That is legit.
2015 RAM LongHorn 3500 Dually CrewCab 4X4 CUMMINS/AISIN RearAir 385HP/865TQ 4:10's
37,800# GCVWR "Towing Beast"

"HeavyWeight" B&W RVK3600

2016 MobileSuites 39TKSB3 highly "Elited" In the stable

2007.5 Mobile Suites 36 SB3 29,000# Combined SOLD

Durb
Explorer
Explorer
I was charged an upcharge for a tire rotation because my truck is a dually. They had to dismount and remount two tires to keep the white sidewall lettering to the inside. Seemed reasonable to me.

Groover
Explorer II
Explorer II
I agree with the op's point that a dually only has half as many lug nuts per tire as a SRW vehicle so in fact he should have gotten a discount.

scootsk
Explorer III
Explorer III
BurbMan wrote:
Did you take it to one of the chain tire shops? Rhymes with Davis?


Lol, no. Local shop. Pretty good place until now.
Don, Kathleen
2014 Ram 3500 Crew Cab 4x4 Dually 6.7 CTD/AISIN
2019 Montana 3791 Fifth Wheel

scootsk
Explorer III
Explorer III
bucky wrote:
Devo the dog wrote:
Sounds about normal for Ram.

Ram is as Ram does.


The OP never said that it was a dealership but it sure sounds like something a dealership would pull.


No, local shop that up til now was pretty stand up. Rarity for my neck of the woods.
Don, Kathleen
2014 Ram 3500 Crew Cab 4x4 Dually 6.7 CTD/AISIN
2019 Montana 3791 Fifth Wheel

scootsk
Explorer III
Explorer III
Cummins12V98 wrote:
scootsk wrote:
Cummins12V98 wrote:
Not a valid charge.

OP be sure to get your front aligned to 1/64" toe. This stops the outer edge "Stepping".

ONLY rotate the fronts side to side keeping rotation the same. YES than means dismounting the tires from wheels. Puts both outside edges on the inside.

I have 44k on my DRW tires and all 6 measure 5/32" tread depth. Rears never get touched.

Run 80 psi fronts all the time and 30 psi unloaded rear and inflate to what the chart dictates per your rear tires weight plus 5psi.


What prompted this rear tire change at 40k was one tire was bald. The rest were seven years old but had good tread left.


I am curious what your response has to do with I said?


Well, you mentioned that your rears have 44k with 5/32โ€ left. I was just mentioning that mine had 40k and only one was bald. Thatโ€™s what prompted the replacement. I had posted a week ago asking what would cause that one tire to go bald. I was advised to replace all the tears due to age.

Just stating why I replaced it.
Don, Kathleen
2014 Ram 3500 Crew Cab 4x4 Dually 6.7 CTD/AISIN
2019 Montana 3791 Fifth Wheel

BurbMan
Explorer II
Explorer II
Did you take it to one of the chain tire shops? Rhymes with Davis?

bucky
Explorer II
Explorer II
Devo the dog wrote:
Sounds about normal for Ram.

Ram is as Ram does.


The OP never said that it was a dealership but it sure sounds like something a dealership would pull.
Puma 30RKSS

Grit_dog
Navigator
Navigator
Cummins12V98 wrote:
Not a valid charge.

OP be sure to get your front aligned to 1/64" toe. This stops the outer edge "Stepping".

ONLY rotate the fronts side to side keeping rotation the same. YES than means dismounting the tires from wheels. Puts both outside edges on the inside.

I have 44k on my DRW tires and all 6 measure 5/32" tread depth. Rears never get touched.

Run 80 psi fronts all the time and 30 psi unloaded rear and inflate to what the chart dictates per your rear tires weight plus 5psi.

But if youโ€™re not swapping front to back, rotating the fronts side to side to change rotation direction will smooth out tread feathering or minor cupping. Flipping the tires on the rim will even out outside tread wear from cornering, if youโ€™re experiencing that.
Only time thatโ€™s been a factor is living/driving in the mountains full time, or on heavy dually truck front ends (little tires lots of weight).
2016 Ram 2500, MotorOps.ca EFIlive tuned, 5โ€ turbo back, 6" lift on 37s
2017 Heartland Torque T29 - Sold.
Couple of Arctic Fox TCs - Sold

Jarlaxle
Explorer II
Explorer II
JRscooby wrote:
Michelle.S wrote:
He was correct when talking bigger trucks, but haven't seen that on my last three Dually 3500 series trucks.


In times past, he and you where right. But for at least a quarter century most big truck have had hub-piloted wheels, no longer have the inner/outer nuts you refer to.


Freightliner used the double lug nuts into at least the late 90s.
John and Elizabeth (Liz), with Briza the size XL tabby
St. Bernard Marm, cats Vierna and Maya...RIP. ๐Ÿ˜ž
Current rig:
1992 International Genesis school bus conversion

Cummins12V98
Explorer III
Explorer III
scootsk wrote:
Cummins12V98 wrote:
Not a valid charge.

OP be sure to get your front aligned to 1/64" toe. This stops the outer edge "Stepping".

ONLY rotate the fronts side to side keeping rotation the same. YES than means dismounting the tires from wheels. Puts both outside edges on the inside.

I have 44k on my DRW tires and all 6 measure 5/32" tread depth. Rears never get touched.

Run 80 psi fronts all the time and 30 psi unloaded rear and inflate to what the chart dictates per your rear tires weight plus 5psi.


What prompted this rear tire change at 40k was one tire was bald. The rest were seven years old but had good tread left.


I am curious what your response has to do with I said?
2015 RAM LongHorn 3500 Dually CrewCab 4X4 CUMMINS/AISIN RearAir 385HP/865TQ 4:10's
37,800# GCVWR "Towing Beast"

"HeavyWeight" B&W RVK3600

2016 MobileSuites 39TKSB3 highly "Elited" In the stable

2007.5 Mobile Suites 36 SB3 29,000# Combined SOLD

scootsk
Explorer III
Explorer III
Cummins12V98 wrote:
Not a valid charge.

OP be sure to get your front aligned to 1/64" toe. This stops the outer edge "Stepping".

ONLY rotate the fronts side to side keeping rotation the same. YES than means dismounting the tires from wheels. Puts both outside edges on the inside.

I have 44k on my DRW tires and all 6 measure 5/32" tread depth. Rears never get touched.

Run 80 psi fronts all the time and 30 psi unloaded rear and inflate to what the chart dictates per your rear tires weight plus 5psi.


What prompted this rear tire change at 40k was one tire was bald. The rest were seven years old but had good tread left.
Don, Kathleen
2014 Ram 3500 Crew Cab 4x4 Dually 6.7 CTD/AISIN
2019 Montana 3791 Fifth Wheel

Cummins12V98
Explorer III
Explorer III
Not a valid charge.

OP be sure to get your front aligned to 1/64" toe. This stops the outer edge "Stepping".

ONLY rotate the fronts side to side keeping rotation the same. YES than means dismounting the tires from wheels. Puts both outside edges on the inside.

I have 44k on my DRW tires and all 6 measure 5/32" tread depth. Rears never get touched.

Run 80 psi fronts all the time and 30 psi unloaded rear and inflate to what the chart dictates per your rear tires weight plus 5psi.
2015 RAM LongHorn 3500 Dually CrewCab 4X4 CUMMINS/AISIN RearAir 385HP/865TQ 4:10's
37,800# GCVWR "Towing Beast"

"HeavyWeight" B&W RVK3600

2016 MobileSuites 39TKSB3 highly "Elited" In the stable

2007.5 Mobile Suites 36 SB3 29,000# Combined SOLD

Grit_dog
Navigator
Navigator
OP, shop was just trying to get extra $ out of you. This is fairly normal. Not right, but SOP for a lot of shops.
2016 Ram 2500, MotorOps.ca EFIlive tuned, 5โ€ turbo back, 6" lift on 37s
2017 Heartland Torque T29 - Sold.
Couple of Arctic Fox TCs - Sold