Few questions about a new purchase
Hello all, I am about ready to buy a new TT and I would like to get opinions on a couple things. I am looking at a bunk house somewhere in the 27' foot range, from what I can tell that doesn't get...
Forum Discussion
Chances are you won't have any failures during the warranty period that you're not capable of fixing yourself. If you're handy then your fixes will probably be an improvement vs the dealer's fix that will put the item back in its original state, only to have it fail again in the future.
For appliances and devices, your warranty exist with the manufacturer of the item. Sometimes RV manufacturers will troubleshoot and replace items, sometimes they'll direct you to the manufacturer of the item for service.
When it becomes necessary to have the dealer perform work then you can bring the trailer to any authorized dealer or have the manufacturer approve a mobile tech. If the dealer refused to fix your trailer because you purchased it somewhere else then they'd probably be in a lot hot water with the manufacturer. If a dealer made a statement like that to me then I would find another dealer.
I have a Freedom Express and I would say that the trailers are pretty good quality, well at least mine is and you don't see a ton of complaints about them. Ours has seen a lot of use for almost a year and a half now and it's held up very well. We only had one warranty claim for a lock that got stuck, but I believe there was a recall on it anyway. I've never owned a Keystone, but they can be a hit or miss from what I read. Do a search on the forum to see what I mean.
For appliances and devices, your warranty exist with the manufacturer of the item. Sometimes RV manufacturers will troubleshoot and replace items, sometimes they'll direct you to the manufacturer of the item for service.
When it becomes necessary to have the dealer perform work then you can bring the trailer to any authorized dealer or have the manufacturer approve a mobile tech. If the dealer refused to fix your trailer because you purchased it somewhere else then they'd probably be in a lot hot water with the manufacturer. If a dealer made a statement like that to me then I would find another dealer.
I have a Freedom Express and I would say that the trailers are pretty good quality, well at least mine is and you don't see a ton of complaints about them. Ours has seen a lot of use for almost a year and a half now and it's held up very well. We only had one warranty claim for a lock that got stuck, but I believe there was a recall on it anyway. I've never owned a Keystone, but they can be a hit or miss from what I read. Do a search on the forum to see what I mean.
