Got TT from 1 year service, no breaks
Left the trailer for 1 year service at a Jayco dealer. They told me I should pack wheel bearings otherwise I would lose my warranty. So I ask them to do it.
When I picked the trailer up I had no breaks. Luckily I always test them before any trip.
They scrambled to figure out the problem. Two days after that they told me they had to basically get new parts from the manufacturer and reinstall them from scratch. All under warranty. It seems that the manufacturer would have said that the breaks should never have worked right.
Anyway, the staff was helpful and friendly and I liked that. But it bothers me that they didn't check it first. Also, why was it working before (or at least it seemed to be working).
Could they have done something while packing the bears that would have damaged the breaks?
When I picked the trailer up I had no breaks. Luckily I always test them before any trip.
They scrambled to figure out the problem. Two days after that they told me they had to basically get new parts from the manufacturer and reinstall them from scratch. All under warranty. It seems that the manufacturer would have said that the breaks should never have worked right.
Anyway, the staff was helpful and friendly and I liked that. But it bothers me that they didn't check it first. Also, why was it working before (or at least it seemed to be working).
Could they have done something while packing the bears that would have damaged the breaks?
