I've owned both Crossroads and Jayco over the last decade - if you'd ask me two years ago I'd told you to pick the Crossroads all day long. There have been numerous changes at CR over the last few years including a reduction in the bumper to bumper warranty, elimination of the structural warranty on the Cruiser, and staffing/directional changes. I suggest you visit the forums, www.crossroadsrv.com/forum and make your own decisions.
As far as Jayco, I disagree with them pushing any and all warranty to "their" dealer network and not wanting to ship simple parts directly to customers but at the end of the day they build a nice unit and the company's still a family run enterprise.
