We had a 31 Foot Keystone Springdale from 2006 to 2013 (8 years) and had no issue with it after a couple initial warranty items were taken care of and I fixed a couple bugs myself. We traveled a lot and it brought us a lot of fun and joy. I have nothing negative to say about Keystone or it's products. We've now had 3 Thor Industries trailers and have been very pleased with all 3. Why did we trade? Answer: Our needs changed over time, as did the way we camp as we got older over the years. As far as Keystone goes, no issues.
The only on-going problem we had with our Springdale, was, one kitchen cabinet drawer kept coming off the track. I finally rebuilt the entire structure that held the track and never had a problem again.
It towed nice, and was basically a trouble free camper. I did do a considerable amount of preventative maintenance on it, and the brakes quit working once. Found out one of the wires leading to the brakes rubbed and was shorting out. Got it fixed and never an issue again.
The 7th year we had the camper, Hail busted out both vent covers and the bathroom skylight. But that was not the camper's fault or Keystone. Maybe age and the elements helped deteriorate the plastic in the skylight and vent? (Maybe)? When we had the covers replaced, we also had the bathroom vent fan replaced. It started acting up, running one time and then not at all another time.
Appliances never failed, ever. Loved our Springdale. It was our baby.
The reason we sold it after 8 years was because the floor plan just did not work for us any more. It did not have any slides and the bathroom door was directly opposite the outside door. Men will understand what I mean, when I say, there was no "knee" room when sitting on the "royal throne". So the bathroom door had to always be open to use it comfortably. Since it was just the wife and I, that was no problem, but still, the open door was always in the way. After 8 years, the graphics started to flake. But that was not so much a factor in trading as the dissatisfaction with the floor plan.
When we traded, after 8 years I think she looked pretty good. She sat on the dealer lot for about 4 months and then disappeared. Traded in September, so someone got a good deal around January this year on her.
The day we traded her in: