Need new tires ALREADY!

mrkoje wrote:

dodge guy wrote:
14" "C" rated tires on a trailer with an approx GVWR of 7000lbs? Are they serious?!!!

My wife and I were considering this exact model. Shadow Cruiser 280QBS... UNTIL I found this wonderful website rv.net. I read that a lot of people were having issues with their Shadow Cruiser's being fitted at the factory with under rated axles and tires. I went back to the RV dealer that night after closing and looked at the axles. Not so much to my surprise they were both 3500lb axles! The GVWR for the trailer was approx 7500 and they have were using these little twig axles.

I contacted the salesman the next day to address my concerns with his model. I really kind of liked the look to the Shadow Cruiser and the outdoor kitchen was kind of "neat" but I was extremely concerned about the axles and tires. Well the salesman said that had no idea this was an issue and that "I should be fine with this setup." Well he offered to call the Shadow Cruiser rep for our region and he said the rep said the same thing. That the 280QBS was supposed to come with 3500lb axles and C rated tires. I laughed at walked away. You know.. don't feed me that line of BS. Easy to say I was extremely disgusted with CruiserRV at that point.

We finally decided on a trailer made by Outdoors RV. It actually came with 15" Goodyear D rated tires and 5200lb axles and a ton of other features that are extremely nice like heated underbelly and brakes on all 4 wheels.

FWIW, even after all of the issues I had on the axles and tires, I would not hesitate for a second to recommend Cruiser trailers. The bang for your buck, especially in size and features is still good, and for me, the measure of a good company isn't what issues they do or don't have, but their willingness to actually take care of the customer.

I had an issue with billing for warranty work here locally, and Cruiser was 10x more responsive than our local deal (Big Sky RV) in getting it addressed. It was Big Sky RV's problem with their billing and they showed a complete lack of customer service, where as Cruiser actually supplied a lot of help and documentation to assist me. Not often do you get a manufacturer that will provide better service than you get locally (heck, most of the time, there's no way to even get to the manufacturer.)

So, anyone reading these issues, don't let them scare you off of these trailers. I'm assuming that the batches have all been sold any way at this point, and it's been addressed.