PerrysburgDodgeboy wrote:
Wow that's strange, all dealers are required to have a person trained in commercial sales. Some are better then others but worst case they should have been able to get the info you needed. Didn't they have a brochure for the cab and chassis?
Don, at the time I bought the truck I expected a little better than just a brochure that I could download online. Both Dodge dealers I went to had virtually nothing to look at and drive as far as a work truck goes. The salespeople were very interested in getting me behind the wheel of a fully loaded quad cab diesel, and not really interested at all in getting me what I wanted. The closest dealer that had any kind of commercial sales department was a 45 minute drive away and even they didn't have much in inventory. By contrast, both Ford and GM had dealers in my town with good inventories of work oriented trucks, and always had salespeople who specialized in commercial sales. Since all 3 trucks specced and compared well (although GM was the best)I was willing to consider any of them. In this case it was the marketing of the product that lost Dodge a sale, not the product itself.