Out of State Purchasing and Warranty Items
Looking to purchase and TT from out of state. I have been reading that some people has had issues getting warranty work done back home, since the TT was not purchased from them. Has anyone experie...
Forum Discussion
I purchased my Forest River TT new from RV Wholesalers which was 2500 miles away from where I live. It was delivered to me in good shape, but had a few minor issues to address. The warranty instruction given to me by RVW was that I would need to have my local RV service shop submit a work order which would need to be approved by either Forest River or the dealer.
That was a bit awkward because the service owner did not want to do diagnostic work without getting paid for his labor. Since the issues were minor, I paid out him of my own pocket for diagnosis and repairs, and submitted the invoice to the dealer for reimbursement under warranty. This took a few months to get done, but was eventually approved and paid by the dealer.
I found it interesting that a local FR dealer was not on their list of approved service providers, but they sent me to an independent RV service shop instead.
That was a bit awkward because the service owner did not want to do diagnostic work without getting paid for his labor. Since the issues were minor, I paid out him of my own pocket for diagnosis and repairs, and submitted the invoice to the dealer for reimbursement under warranty. This took a few months to get done, but was eventually approved and paid by the dealer.
I found it interesting that a local FR dealer was not on their list of approved service providers, but they sent me to an independent RV service shop instead.
