Forum Discussion
jimh406
Aug 08, 2013Explorer III
Based on viewing the posts here over several years, build quality seems to still vary for all of the manufacturers. I think it's due to the hand built nature of the campers and cutting corners on quality control.
On the plus side, the bad build issues seem to be able to be repaired though.
As far as email goes, I can't see why some sites list an email address since they don't seem to respond. I've found that there are lots of companies that basically only respond to phone calls which is a pet peeve of mine. I hate being on hold, and I think I can note my issue better in an email than they can copying what I say over the phone! In your case, I'd hate to list all of the issues you have over the phone. That would be a nightmare to track for them as well.
On the plus side, the bad build issues seem to be able to be repaired though.
As far as email goes, I can't see why some sites list an email address since they don't seem to respond. I've found that there are lots of companies that basically only respond to phone calls which is a pet peeve of mine. I hate being on hold, and I think I can note my issue better in an email than they can copying what I say over the phone! In your case, I'd hate to list all of the issues you have over the phone. That would be a nightmare to track for them as well.
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