Primetime Lacrosse 2014
Our Experience with the Prime Time Lacrosse June 29, 2013 we purchased a 2014 Prime Time Lacrosse from Northside RV in Lexington KY and it has been a nightmare ever since. After owning our travel ...
Forum Discussion
We bought a 2014 lacrosse, after our first weekend of use we had numerous issues with it
-Outside kitchen door wouldn't open when jacks were up
-Front door opened during travel
-cables not connect for sat/cable internally not at TV
-hot water heater wont light on propane
-both slides leak dust and water during travel
-Warped dresser drawers wont close in bunk room
So we contacted Roger at prime time and he says take it to the dealer. The trailer is at the dealer for about a week and they call and say its fixed. I ask what the did and the lady say adjust the front door and fix the dressers. I ask what about the kitchen doors and the leaky slides? She says they know nothing about it. So I email all the emails between myself, Prime time and the dealer and ask how they know nothing about it? No reply to the email.
So about two months later they call and say my trailer is fixed, the adjusted the slides and it was ready to go. I asked about the outside kitchen door and she said they couldn't duplicate the problem and the tech told her to tell us the jacks were for leveling only. I then again explained to her the issue with the outside kitchen door is happening with the jacks up. We cant put anything in it when we travel unless we put the jacks down and the frame flexes and the door un-jams. So they keep the trailer.
I bought the trailer mid July 2013 and I get it back April 2014.
Our first trip to the lake after the trailer is returned and its right full of dust from both slides after 5miles of gravel!!!
Believe it or not it gets worse. We stop by the dealer to get a slide adjustment prior to our cross country trip for a family reunion and hit the road. Well the weather turned a bit rainy and both slides were leaking from the top and bottom and the roof started leaking above the fridge. Keep in mind we have used this trailer less than 10 days total. As the trip progresses we notice our lights dimming and flickering even when plugged into 30amp. So I called Prime time and told them we were travelling right by their manufacturing shop and asked if they could help us out. They said someone would call us. (No one did) so we get to our destination and all of the sudden my wife smells some thing burning and then we lose all power. I go out side and try to unplug the trailer and the plugs are melted together, I take the screws out of the wall and pull the wiring out and the wiring inside hasn't been installed correctly and was shorting together. We'll at this point I call Prime time and my dealer and lose my mind. they assure me its "normal" to have some issues with trailers. So I fixed the wiring myself because they were no help.
So I guess what I'm saying is my experience with Prime Time Trailers and service has been less then horrible and I don't recommend anyone wasting their money on one.
-Outside kitchen door wouldn't open when jacks were up
-Front door opened during travel
-cables not connect for sat/cable internally not at TV
-hot water heater wont light on propane
-both slides leak dust and water during travel
-Warped dresser drawers wont close in bunk room
So we contacted Roger at prime time and he says take it to the dealer. The trailer is at the dealer for about a week and they call and say its fixed. I ask what the did and the lady say adjust the front door and fix the dressers. I ask what about the kitchen doors and the leaky slides? She says they know nothing about it. So I email all the emails between myself, Prime time and the dealer and ask how they know nothing about it? No reply to the email.
So about two months later they call and say my trailer is fixed, the adjusted the slides and it was ready to go. I asked about the outside kitchen door and she said they couldn't duplicate the problem and the tech told her to tell us the jacks were for leveling only. I then again explained to her the issue with the outside kitchen door is happening with the jacks up. We cant put anything in it when we travel unless we put the jacks down and the frame flexes and the door un-jams. So they keep the trailer.
I bought the trailer mid July 2013 and I get it back April 2014.
Our first trip to the lake after the trailer is returned and its right full of dust from both slides after 5miles of gravel!!!
Believe it or not it gets worse. We stop by the dealer to get a slide adjustment prior to our cross country trip for a family reunion and hit the road. Well the weather turned a bit rainy and both slides were leaking from the top and bottom and the roof started leaking above the fridge. Keep in mind we have used this trailer less than 10 days total. As the trip progresses we notice our lights dimming and flickering even when plugged into 30amp. So I called Prime time and told them we were travelling right by their manufacturing shop and asked if they could help us out. They said someone would call us. (No one did) so we get to our destination and all of the sudden my wife smells some thing burning and then we lose all power. I go out side and try to unplug the trailer and the plugs are melted together, I take the screws out of the wall and pull the wiring out and the wiring inside hasn't been installed correctly and was shorting together. We'll at this point I call Prime time and my dealer and lose my mind. they assure me its "normal" to have some issues with trailers. So I fixed the wiring myself because they were no help.
So I guess what I'm saying is my experience with Prime Time Trailers and service has been less then horrible and I don't recommend anyone wasting their money on one.
