Sansui TV Dead First Day

kgarrett9999 wrote:
Well, the TV manufacturer is being somewhat helpful. Unfortunately, since I don't have an itemized receipt their policy is to not provide the in home service stated in their warranty. The customer service rep did talk to her supervisor multiple times and then asked that I send the documentation that I do have which is the Holiday RV MSRP sheet and my Purchase Agreement.
She didn't promise anything but said she would take that to her supervisor and see what she could get done. Otherwise I will have to take it to the nearest service center which I believe is about half the distance of going to the dealer.
Come to find out, the warranty on the TV is almost up because of the lack of an itemized receipt showing date of purchase/serial #, etc. The TV was manufactured in Jan 2013, so their policy is to give 18 months coverage (the 12 month warranty plus 6 months grace period) when itemized documentation isn't available. That means that the TV is out of warranty next month.
Then to top it all off the MSRP listed for the TV is over $1100 for what we all know can be purchased for $250-400 at a discount store. Of course I didn't pay MSRP for the RV, but still that seems a bit outlandish.