NanciL wrote:
tspecs wrote:
If you still have questions, just call the manager and schedule an appointment to have the questions answered and then take the trailer back to the dealer. Go through the trailer's features at home before you do this, and write down, make a list of all of your questions. Go over your list carefully, and you will find that many of the questions will be self explanatory. If you still have questions, just call the dealer's manager. Do not complain about the tech who did your walk through since he will possibly be the tech who will do your service/warranty work. The management will figure out that you received a fast shuffle on their own.
No way, I would point the jerk out in a heart beat, and he should be reprimanded or fired.
Most if not all of the appliances, fixtures, etc will be covered by any reputable dealer, and they love to get the warantee work.
Jack L
Hostility won't get the OP the desired results. A simpl request to the mgr. will be enough to tell them that they have a problem. The other thing is that maybe the tech is the owner's son or whatever. The best way is to have the management understand that they have a problem, and the best way to do that is with a simple " We need a much better walk through, we did not get the informatione we need to use our RV properly". Then, the mgr. will say " But you had a demo on your unit", and then the reply "We did not get a satisfactory demo and we did pay for one". At that point the tech will be toast.