Sticker shock
So I got tasked with the job of taking care of a small fleet of vehicles at work. My boss tells that one of our vehicles (an 09 Ford Explorer) was making a funny noise and wanted me to check it out...
Forum Discussion
Super_Dave wrote:
I wonder what the rate is when divided by actual time spent versus the book rate that we are charged?
Talking to some mechanics, the "book rate" is sort of the maximum amount of time it should take to do a repair. Most experienced mechanics can work much faster, but the "book rate" helps them when a job doesn't go smoothly, gives them sort of a cushion.
Most independent shops now use the same "book rate" (or more precise "computer rate) as the dealerships, or close to it. As posted earlier, they sometimes also add in the "shop rags" and other expenses now.
