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Fastbrit's avatar
Fastbrit
Explorer
Dec 17, 2013

Up-charge on add-ons after the PO has been placed

I have placed my order at Chalet rv 1 month ago and 2 weeks after, I realized that a back up camera would be a nice Christmas present for me. Send a email no problem. Well I just received the new invoice and on top of the $595.00 for the camera an other $100.00!! Chalet RV charged me an $100.00 up-charge for add-ons because the PO has allready been placed! Any body have ever experience that? Thanks Steve
  • cewillis wrote:
    NO! And $595 is way too much for a rear view camera.


    Agreed and you are already dropping huge bucks for that Chalet.
  • That seems pretty common in the business world. When we built our house, after the fact, a door on a coat closet in the back hallway, cost $500. They were still in the framing stages.
  • Price sounds about right, mine was $574,for wireless, color, plus night vision camera with an 8" screen and was mounted on the top rear of the camper.
    As far as the other charge, I added a lot of option as my camper was being built and there was no extra charges.
  • I agree. Most change orders placed by a customer will require some unplanned action by the builder. Change order charges typically is to off set a real cost to the company. Some will eat it and some will expect you to eat it.

    As was posted this is a common and accepted practice. I noticed McDonald's will just trash it to make one happy sometimes. :)
  • Years ago I custom ordered a Dutchman TT. I wanted them to leave OUT the carpet that they normally installed over the linoleum. (Florida sand and dogs)

    They wanted $50.00 to NOT install the carpet. I was ready to cancel the deal. I suspect the dealer paid it to keep the deal, as the charge went away.