Using pourable epoxy on floor soft spots

valhalla360 wrote:

Gdetrailer wrote:

Wow, they have drastically shortened the warranties :M sorry to here this.

Back a few yrs ago, there were often 2 or 3 yr warranties on most TTs.

Keep in mind, new RV sales are similar to cars. A 2021 unit may have been sold in June/July 2020 which would make it over 2yrs old.

Plus, leaks are typically called out as maintenance issues unless you can prove otherwise, so after the first week or so over ownership, it's a tough battle.

The warranty "meter" on RVs just like automobiles does not start until you have signed and taken possession. After that you are at the mercy of the dealership network and manufacturer on how well they handle the warranty and repairs. That is the "gold standard".

So, a "2021" model may have been manufactured in "2020" but the "consumer's" warranty clock doesn't start running until the buyer (consumer) signs the sales agreement and pulls it off the lot in 2021.

Up to the point of sale, the dealer and manufacturer are on the hook for failing to provide proper care of a 2020 built 2021 model that was sold in 2021 up to the point it was sold.

In a nutshell, the hidden damage exhibited by the OPs pix could and most likely started well before the OP signed the agreement and took possession.. It takes time for moisture to wick and soften wood, this was not a one month or even one yr worth of exposure, but most likely was leaking as soon as it left the factory.

Approaching this with proper tact through the dealer and possibly directly with the manufacturer on such a new trailer, the manufacturer may be willing to exercise some "goodwill" in making the unit whole again at minimal expense to the OP..

Going in with guns a blazing isn't going to help, OP just needs to be calm but firm in getting the manufacturer to help getting the unit made right.