ZINGERLITE wrote:
jerryjay11 wrote:
ZINGERLITE wrote:
jerryjay11 wrote:
You should be able to take it to your dealer and they can make any repair or adjustment in just a couple hours while you wait.
Im having trouble getting ahold of the dealer which kind of sucks. Google reviews lead me to believe i will have a ton of down time if i drop it off. Hind sight i will check out the dealer next time i buy at a camper show. Might have to give it a go myself.
You could try calling the manufacturer and supply them with your details. See if they can give a boot to the dealer to contact you or if they can recommend another service shop or if they will be okay with you doing it. Then you'll be covered.
Is this the status quo with warranty work?
All I can tell you is my Heartland brand has had some issues and I didn't want to take it back to the dealer I got it from for work quality and attitude. I emailed Heartland service and received a reply that if I am capable to do the work they would be willing to send warranty parts as well as honor warranty. They even offered to reimburse me for a LP line for our stove though I ended up just redoing the flare fitting myself. It's always better if you have an email from the manufacturer to cover your butt.
So if that is your question on status quo I'd have to say sure, but that moisture problem isn't.