All ActivityMost RecentMost LikesSolutionsRe: gennie not providing power to coach MEXICOWANDERER wrote: That's why the prefix "IF you decide to change the relay" Understood. I was very happy that wasn't necessary.Re: gennie not providing power to coach MEXICOWANDERER wrote: Photos label tags and more photos... If you decide to replace the transfer relay inside. Remove the inverter from the vehicle. Do the work on a bench with a comfortable seat. Super bright illumination and get a set of reading glasses that focus 4" in front of your nose. I cannot remember which brand of inverter had Torx security screws T10 on the inverter shell. The ID printed on the relay is tiny. This is where reading glasses are mandatory. Take several images of the relay in place before proceeding. It does not allow for oops. It's not a difficult operation if you remain patient and organized. I called Xantrex technical support and the pleasant gentlemen explained where to find the fuse associated with the circuit controlling the bypass relay. I was able to access it without removing the inverter from the coach, and sure 'nuff the fuse was blown. I replaced it and everything works normally. All this for a little 1/4-amp, buck-and-a-quarter fuse. Thanks to all who contributed advice. JimRe: gennie not providing power to coach MEXICOWANDERER wrote: Photos label tags and more photos... If you decide to replace the transfer relay inside. Remove the inverter from the vehicle. Do the work on a bench with a comfortable seat. Super bright illumination and get a set of reading glasses that focus 4" in front of your nose. I cannot remember which brand of inverter had Torx security screws T10 on the inverter shell. The ID printed on the relay is tiny. This is where reading glasses are mandatory. Take several images of the relay in place before proceeding. It does not allow for oops. It's not a difficult operation if you remain patient and organized. Thanks for the tips. JimRe: gennie not providing power to coach enblethen wrote: Look closely on the unit. There could be a small white or red reset button Manual Thanks, Bud. There is a white button on the front, which looks like a circuit breaker but could be called a reset button I guess. Whatever it is, it is in and cannot be reset. And thanks for the link to the manual, but I already have the manual and it does not show where the transfer switch or fuse are. JimRe: gennie not providing power to coachGenerator and shore power not providing power to coach - UPDATE UPDATE: Following the advice of several I have checked the transfer switch and it appears to be working. However, I now suspect the internal transfer switch in the inverter. I have determined that while on shore power or genset both A/Cs work, indicating both legs are powered. But I narrowed down what is and isn’t powered when on shore power, and it turns out the only items powered are those that are NOT powered when on inverter power. Everything powered by the inverter (e.g., microwave and those outlets powered by the inverter) is unpowered. Without shore or genset power, everything is receiving power from the inverter that is designed to be powered by it. If you agree the problem is probably that internal transfer switch, how can I get to it to service/replace it? I have the owners manual but that doesn’t help, and I can’t find a service manual online. I understand a small (1/4-amp?) fuse may be the culprit, but I have no idea where it is located nor how to get to it. (Hint: it is not behind the convenient little connection panel on the front.) My inverter is a Xantrex Heart Freedom 458 1500 watt. Thanks for your help. Jim 2002 Monaco Knight 30PBDRe: gennie not providing power to coach MEXICOWANDERER wrote: Before inducing a While E. Coyote. Check pedestal integrity with a Kil-O-Watt. Campground in Saltillo had electrical work performed mid-day. Hiroshima. Two weeks later the campground declared bankruptcy. The following month (or three) campground re-opened under the owner's sister's name. I will not assssssume any EMS to be bulletproof when a thirty dollar thirty-second proofing before conncting will assure it. Thanks for the reply. Never heard of a Kil-O-Watt. Does that test an outlet under load? I will look into that. I checked the pedestal outlets with my voltmeter, and it checked out fine with no load.Re: gennie not providing power to coach BFL13 wrote: Confirm the inverter works off battery while checking to see what's wrong. Can you by-pass the EMS so the gen power can get through? apparently some EMS sets can be by-passed. (with the gen there would be little threat of a surge like with shore power) Thanks for the reply. Yes, the inverter is working just fine off the battery. I have not found any way to bypass the EMS (an Intellitec 700) for the genset.Re: gennie not providing power to coach Replace your EMS with one that protects against open neutral, for example the Progressive EMS-HW50C The damaged (I suspect) Intellitec EMS is built-in from Monaco. I actually do have an external Progressive EMS-PT50C, but like an idiot I bypassed it temporarily while troubleshooting when convinced the pedestal had been fixed. It had not, at that time. Never again.Re: gennie not providing power to coach In addition to the other suggestions, if you are using a Progressive Industries EMS, you might have an unbonded neutral on your generator and the EMS will not allow power into the coach in that situation. Thanks for the reply. No, it is an Intellitec EMS. Interestingly, turns out the original problem with the pedestal (and two others) was an unbounded neutral. That has been fixed but we can't use the pedestal or the generator due to the damage incurred, probably to the EMS. JimRe: gennie not providing power to coach enblethen wrote: Are you disconnected from the shore power? Remove shore power from pedestal. The transfer switch could be seeing power to hold it in shore powr and not allowing to go to genset. Pedestal back to the sservice point is responsibility of the park. If it was the power utility problem, you would not be the only one effected. Sounds like an open neutral in park system. Thanks for the reply. Yes, I disconnected from shore power. In this case, three sites were affected, and it turned out to be the responsibility of the power company. They fixed it, but too late to prevent the damage to the coach electrical system. Jim