Forum Discussion
Hi Metalgator 71, Yes it definitely takes a while to get used to the new format and workflow. If you haven't already figured out how to find the new messages there are two ways I use that seems to help.
- At the top left of any page click on the words Goodsam. This will take you to the home page.
- On the home page scroll down and on the right side you will see a box that says Unread Posts
- At the bottom of the unread posts box you can click on View All (I like to right click on View All and open in a new tab)
On the new posts window, just under the words Unread Discussions, you can click on and display just the headings on the screen or click on Posts and see every post on the screen. I prefer Discussions as it's much cleaner.
Alternatively I also created a bookmark to the unread posts and put it on my Bookmarks Toolbar so I have quicker access. Link
As far as not being able to login with your old user name are you making sure to first click on RV.Net user button? From there you should be able to put in your original user name and then click on the forgot password link. If so make sure you check your email spam folder to see if the reset password link is in there.
If you're still interested in getting your old login back I'm adding the administrator to this response to see if he can help if needed. Community Alumni
Thank you opnspaces,
Hey Metalgator71,
I am going to send you a DM right now. Happy to help you get your old RV.net account back!
Thanks,
- Metalgator71Jan 04, 2024Explorer II
I click on the RV.Net button. It doesn't take my password so I do the forgot password link. I get an email and then click on the link and put in a new password (that passes the password requirements) and then I get an error message that says something about I don't have permission to do this function. I have been trying to get logged on since this new site started. I finally gave up and created a new account (added 71 to the end of my old username) just so I could get logged in. Very frustrating.
Burch
- DOTLDaddyJan 05, 2024Nomad
Burch
I went through a very similar experience. It's disheartening to know that many, many others did not and will not persevere and make it to this new, "improved" site.☹️
- Community AlumniJan 05, 2024
Hey DOTLDaddy, Metalgator71, and anyone else who might be experiencing the password reset error issues.
This is an issue we are aware of are actively working with our provider to get corrected. I have a list of a couple of users who have already reached out. I now have added Metalgator71 to that list. If you know of anyone else who is experiencing this please tell them to DM me or email community@goodsam.com. Our top priority is getting this error corrected.
Thank you again for your patience with us as we work through these issues.