Forum Discussion
2003silverado
Mar 01, 2012Explorer II
I don't understand why ford is denying there is a problem. On the first page of the article it states "Ford understands that there is no alleged defect with respect to any of its vehicles and is
providing this information as part of the agency's investigation of another manufacturer's
vehicles."
There clearly IS a defect in the vehicle, even if it is Bosch's fault. GM uses the same pump and have had the same issues as some of the Fords with the cp4 pump. However, GM must be admitting there is an issue with the pump as they are fixing these issues under warranty. Its almost as if Ford knows they have to hit a home run with this new engine and by denying there are problems with the engine, the engine is perfect.
I don't know who to blame more, Ford for using a pump that was not designed to operate within the lubricity ratings of USA diesel fuel, or Bosch for selling Ford the pump in the first place. In either case, I believe ford has a responsibility to its customers who are having problems with their truck, and then Ford should have recourse with Bosch.
I am in the landscaping industry and if I install an inferior product on a customer's property and the product fails within my warranty period, who should the customer expect to rectify the problem? I believe the customer should come to me, as I was the one who sold them the product, then I will go the material manufacturer in order to mitigate my losses if it truly was a manufacturing defect, and not a mistake on my part, i.e. the installation of the product.
providing this information as part of the agency's investigation of another manufacturer's
vehicles."
There clearly IS a defect in the vehicle, even if it is Bosch's fault. GM uses the same pump and have had the same issues as some of the Fords with the cp4 pump. However, GM must be admitting there is an issue with the pump as they are fixing these issues under warranty. Its almost as if Ford knows they have to hit a home run with this new engine and by denying there are problems with the engine, the engine is perfect.
I don't know who to blame more, Ford for using a pump that was not designed to operate within the lubricity ratings of USA diesel fuel, or Bosch for selling Ford the pump in the first place. In either case, I believe ford has a responsibility to its customers who are having problems with their truck, and then Ford should have recourse with Bosch.
I am in the landscaping industry and if I install an inferior product on a customer's property and the product fails within my warranty period, who should the customer expect to rectify the problem? I believe the customer should come to me, as I was the one who sold them the product, then I will go the material manufacturer in order to mitigate my losses if it truly was a manufacturing defect, and not a mistake on my part, i.e. the installation of the product.
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