Forum Discussion
JaxDad
Mar 23, 2015Explorer III
soren wrote:JaxDad wrote:
Mind you yet another franchise told me they were going to have to charge for installing a battery (sold as "includes installation") because the battery wasn't under the hood.
Find a ten or fifteen year old Passat, or New Style Beetle, or even a Dodge Intrepid. Now spend a while finding the battery under the wiper motor, or under the back seat, or in the front wheel well, behind the fog lights. Now decide if you want to spend 30 minutes to an hour swapping a battery out for free?
If I was a 'shade tree' mechanic doing a battery replacement for a widow I know from church I MIGHT agree with you.
Since this was a national auto repair franchise where the first 3 questions, entered into the computer as answered, were make, model and year? ZERO chance I'd agree.
Heck, I can look up where the battery is with my smartphone in seconds.
Besides, let's face it, there's no free lunch anymore, the "free" installation cost is built into the price.
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