Beware "Reserve America"
I made a reservation about a month ago for Topsail State Park for March and noticed on my credit card that, January 16 a credit card charge for $64.95. This charge went to "The Active Network". I call...
Forum Discussion
Here's their response when I complained about the magazine ad being deceptive.
"Dear Bob,
Thank you for using ReserveAmerica for your camping needs. It is my pleasure to assist you today.
I do apologize for any inconveniences that you have experienced on our website. The magazine subscription is a random option that is not offered to all customers. It is computer generated by our system from our Parent Company, The Active Network and customers are chosen randomly for possible subscription offers.
During the reservation process, on the page where you submit your camping information such as the number of people and equipment, there is an offer link for Active Advantage. If you do not wish to receive this free trial offer and want to decline the membership offer, you will need to make sure that the box is un-checked. Again, I do apologize for the inconvenience.
Please call customer support at 877-228-4881, option 3 to receive a full refund and cancel the membership.
We hope you enjoy all your recreational activities.
Thank you,
Ginny
Customer Support Representative
Active Network"
"Dear Bob,
Thank you for using ReserveAmerica for your camping needs. It is my pleasure to assist you today.
I do apologize for any inconveniences that you have experienced on our website. The magazine subscription is a random option that is not offered to all customers. It is computer generated by our system from our Parent Company, The Active Network and customers are chosen randomly for possible subscription offers.
During the reservation process, on the page where you submit your camping information such as the number of people and equipment, there is an offer link for Active Advantage. If you do not wish to receive this free trial offer and want to decline the membership offer, you will need to make sure that the box is un-checked. Again, I do apologize for the inconvenience.
Please call customer support at 877-228-4881, option 3 to receive a full refund and cancel the membership.
We hope you enjoy all your recreational activities.
Thank you,
Ginny
Customer Support Representative
Active Network"
