JoeH wrote:
It happened to me several months ago when reserving a FL State Park site. I contacted the director of the state parks and he addressed my situation with RA and got my refund. I don't know if they made changes since then as I have not made any other bookings thru RZ (have
Good move. Contacting the director of the state parks and alerting them to this scam effort will do much: the state is their customer too.
welove2drive wrote:
Very interesting thread. I've never had an issue but will watch very carefully next time I make a reservation. I checked the BBB and they are not accredited. Complaints listed were the same as mentioned here.
Marcia
Yep. And the complaints continue as they do not maintain consistency in addressing these issues.