I'm calling them now to let them know that they are making an ass of their selves. Ive had similar done to me and it pisses me off. Just talked to Buena Vista Class A RV Resort in Orange Beach Alabama. Talked to the asst mgr and she is going to look into it. I fibbed a little when I told her that there was a lot of bad comments that their management should have honored it. You may want to contact them in a couple days because it sounds like you may get a different answer. I did not say where I read your input