We stayed at the campground right inside the park, but for full service, Ruby's is right outside the park and the shuttle stops there. Besides the regular shuttle, check out the Rainbow Point Shuttle Tour (it is free, just call for reservations). We really enjoyed it. Here is the information from the NPS website:
Rainbow Point Shuttle Tour
Bryce Canyon National Park offers a daily guided tour to Rainbow Point, free of charge, beginning April 13, twice daily (at 9:00 AM and 1:30 PM).
Operated by the Bryce Canyon Shuttle, this 3.5 hour round-trip tour covers 40 miles with stops along many of the park's scenic viewpoints.
Reservations are required and can be made in person at the shuttle offices at Ruby's Inn, Ruby's Campground, the Shuttle Parking and Boarding Area, or by calling 435-834-5290. Reservations can be made up to 7 days in advance. Buses will hold up to 40 passengers. Unclaimed spaces will be filled on a first-come, first-served basis.
Passengers can board at any of six shuttle boarding areas: Ruby's Inn, Ruby's Campground, Shuttle Parking and Boarding Area (across the road from Ruby's Inn), Bryce Canyon Lodge, North Campground and Sunset Campground. Visitors are advised to dress appropriately for the weather and bring lunch, snacks, water, etc.
We also hiked the canyon AND took a horse ride into the canyon (2 hour ride, I believe, that's about my limit!) Great fun.
