wapiticountry wrote:
Lantley wrote:
We all make our plans and commit to reservations based on our personnel iteneraries however when outside forces such as covid closures or a wild fire, which was not anticipated/expected by anyone at the time the reservations were made impact our plans consideration shoud be made.
If the bridge leading to the CG collapses should I be charged a cancellation fee?
What if the collapsed bridge causes me to take a 500 mile detour? Must I drive aound to avoid cancellation? If the government shuts down my event due to covid should I have to eat my resrvation.
At some point the CG needs to be reasonable in their expectations of the customer.
If the Campground is in Wyoming and the bridge that collapsed causing your detour is in Ohio then yes, you should eat your reservation. Having owned parks for many years, we have heard every excuse imaginable as to why we should waive cancellation fees. When someone's parents have died for the third time you get suspicious. When they tell you they are hospitalized and cannot travel the 1000 miles to the park and then when you call them to ask where you need forward a package that arrived they tell you they will stop by to pick it up in a couple of hours you realize people LIE. We therefore took the position that we are not the judge and jury of excuses. No Exceptions.
Exactly.
If I make a reservation at a campground so I can attend a wedding nearby and that wedding gets cancelled should the campground make an exception to their policy because my event got cancelled?
If I make a one night reservation in Bakersfield for a trip to Arizona, should they make an exception because Arizona's weather was too hot that week?
If I make a reservation at a campground in BC so I can go on an Alaskan cruise, should they make an exception because the cruise was cancelled?
If each reservation was made knowing they had a no cancellation policy, then I made a contract to that effect. Just because MY plans change doesn't make the contract null and void.
Now, if the campground called and said "sorry, we have a sewer problem and will be closed", then I would expect a refund.
If the OP had a reservation at Lake Almanor with a no refund policy, then I would expect them to refund the money because THEY can't meet the terms of the contract. But that's not the case here. The OP is choosing to not meet the terms of the contract and therefore is not due a refund.
