Red Apple Campground - Kennebunkport, ME
Bottom line up front - the owner was rude and arrogant - kept deposit and gave away our site - while we were stranded on the side of I95 because of a tire blow out. Bad Apples ....
We left MD early Friday morning for our destination of Red Apple Campground in Kennebunkport, ME. We had a reservation for 4 nights. On the way up our 5th wheel suffered two tire blowouts (3 year old Goodyear Marathons monitored by ourvTPMS) in a row - we called the campground after the first one to tell them we would be arriving later than expected - was told not to worry - they were staying open until at least 9:30PM, and to drive safely - and if we arrived after that they would have a packet with site info.
About 35 miles from Red Apple Campground a second tire blew out, leaving us stranded on the side of I95 in Portsmouth, NH that evening. The blowout damaged the main slide of our camper. I spent the next 4 hours on the side of I95 on the phone with Good Sam Emergency service trying to get a replacement tire or our 5th wheel towed. We had no luck and the NH State police recommended in hitching and going to a hotel until places opened later.
Very early the next morning my wife called the campground to let them know what had happened, that we would still be arriving that morning and that we had found a tire shop (Sullivan's in Portsmouth, NH) that would quickly replace our tires and get us back on the road ...
Before she could finish she was told that OUR reservation had been cancelled due to not showing up and there were no spots available. My wife was in tears - the owner was VERY RUDE to her.
We drove back to MD since our reservation was cancelled. We were very disappointed.
It is sad that the owner of this campground would treat someone so bad (she literally hung up on me today when I called her - I treated her very kindly during the conversation. She apparently was fine with cancelling my reservation early and keeping my deposit - giving away our site -- way before checkout time of the first night we would have been there...
When a campground tells you it is fine to arrive after they close (due to extenuating circumstances ....) and then cancels the rest of your reservation and treats you nasty in the process - NOT A GOOD Business practice. It is obvious that my posting here brings out negativity in some people below who have no clue about the details of our situation and look to troll in this particular forum - let's hope the owners take to heart what happened and consider how they treat people in the future - reputation depends on it.
Looks like I am not the only one they treated badly ...
Recent review from trip advisor
We left MD early Friday morning for our destination of Red Apple Campground in Kennebunkport, ME. We had a reservation for 4 nights. On the way up our 5th wheel suffered two tire blowouts (3 year old Goodyear Marathons monitored by ourvTPMS) in a row - we called the campground after the first one to tell them we would be arriving later than expected - was told not to worry - they were staying open until at least 9:30PM, and to drive safely - and if we arrived after that they would have a packet with site info.
About 35 miles from Red Apple Campground a second tire blew out, leaving us stranded on the side of I95 in Portsmouth, NH that evening. The blowout damaged the main slide of our camper. I spent the next 4 hours on the side of I95 on the phone with Good Sam Emergency service trying to get a replacement tire or our 5th wheel towed. We had no luck and the NH State police recommended in hitching and going to a hotel until places opened later.
Very early the next morning my wife called the campground to let them know what had happened, that we would still be arriving that morning and that we had found a tire shop (Sullivan's in Portsmouth, NH) that would quickly replace our tires and get us back on the road ...
Before she could finish she was told that OUR reservation had been cancelled due to not showing up and there were no spots available. My wife was in tears - the owner was VERY RUDE to her.
We drove back to MD since our reservation was cancelled. We were very disappointed.
It is sad that the owner of this campground would treat someone so bad (she literally hung up on me today when I called her - I treated her very kindly during the conversation. She apparently was fine with cancelling my reservation early and keeping my deposit - giving away our site -- way before checkout time of the first night we would have been there...
When a campground tells you it is fine to arrive after they close (due to extenuating circumstances ....) and then cancels the rest of your reservation and treats you nasty in the process - NOT A GOOD Business practice. It is obvious that my posting here brings out negativity in some people below who have no clue about the details of our situation and look to troll in this particular forum - let's hope the owners take to heart what happened and consider how they treat people in the future - reputation depends on it.
Looks like I am not the only one they treated badly ...
Recent review from trip advisor
