The point isn't how far it is to walk - the point is - they reserved the spot. I wonder if the Original Poster asked to speak to the supervisor or owner - I may have missed that - I'd go up the chain - Yes, call = But I do feel people take letters more seriously - you can be polite - tell the facts - It's certainly more convenient to go next door to chat. I agree the employee was probably just trying to make it easy for themselves - didn't want to say no to the person sitting on the site.
I have been asked to move also - when the person who had the actual reservation was coming into the site.
