Toilet Woes - New Recommended

joelc wrote:
Got the Dometic in yesterday and installed it today. There is a very slight leak just after the treads on the water valve cartridge. The hole is so small you can't see it, but in about 15 minutes there is a drop of water there. I tried calling Dometic support and held for over an hour. I found another number on the internet and found out that is the only number. After I called back the recording noted they were closed. I emailed tech support. So far I am not impressed with their customer attention. The product itself, seems okay....so far. I am not dumping my Thetford yet, just in case I have to reinstall it. It works great with the rubber band pulling the foot pedel back up.

In answer to previous post. Don't know what caused the ball to be rough. I do not use any abrasive cleaners, but I don't know about my wife. The toilet works great now that it is repaired. Too bad I will be getting rid of it, eventually.

I have the Thetford toilet with the blade seal which I have repaired several times over the years. 3 years ago the main seal would no longer hold water so I removed it and took it apart and noticed a lot of mineral deposits on the under side and top side out side the seal area that needed to be scraped off. It was scored just like your ball and after scrapping these deposits off I had to sand these score marks off. On my model I don't think the seal is replaceable, I could not see how to remove it, but even if I could the new seal would still not seal because of the mineral build up. Check to see if there is a brown hard build up on the ball. My toilet is 20 years old with the original seal and still holds water now that the build up was removed.