Forum Discussion
WTP-GC
Dec 18, 2017Explorer
ToddD wrote:
They specifically responded, as I cut and pasted here, that regardless, any *adapter* will cause them to not be able to assist in any warranty claim.
Not my words. Theirs.
My previous response may have been a bit wordy and perhaps a little dismissive. But, if any manufacturer provided me with a written warranty document at the time of purchase, that shall prevail. If they told me verbally, in an email, or in any manner outside of the written warranty that if using "any adapter" they would not be able to assist in a warranty claim, I would then require that they direct me to the language in the governing warranty which specifies such. Assuming that such language (or something similar) is included, I would then ask them to point out where the warranty statement defines "adapter".
As background information, I write and review contracts constantly as part of my business. Words are important and definitions are critical. From a legal standpoint, ambiguity in a contract (or warranty) does not favor the contract originator in the eyes of the court.
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