Jhurk wrote:
Hi guys. I have a Anderson Ultimate Aluminum hitch ball in box mount and very happy with it! Only minor issue is when I am unhitching the ball gets hung up on the adapter till it finally releases after lifting truck up small amount. I've backed up truck, pulled forward and put in neutral to take pressure off ball but can't seem to get the sweet spot for releasing. One would think that when raising 5er it would pull back on the hitch so backing up slightly would do the trick but not so. Anybody else notice this issue. I'll give Anderson a call for solution.
Ultimate for a couple years now and never had this issue. When you twist and unlock are you able to pull the release cable out all the way or is it stuck?
Definitely give Jason at Andersen a call. Your hitch has a lifetime warranty and if the problem can't be solved they will ship you a new hitch for free. There customer responsiveness is excellent.