davidaf wrote:
The probability of HPFP failure is low (according the www rumor mill) but it is a concern that may have swayed my decision to purchase a Ford had I been aware of the issue and more importantly Ford's stance on the repair. Prior to my first "break down" I had no concern.
First limp home, Dealer #1: "we need to test the fuel" as soon as they pulled codes and found the low fuel pressure code.. This is when I learned of the HPFP warranty denial mess. I couldn't figure out why they wanted to test the fuel.
Second limp home, Dealer #2: "you have contaminated fuel, there's gasoline in your tank. Your repairs will be roughly $12k and Ford will not cover it under warranty" truck was towed to Dealer #1 where they rebuffed the "gas in fuel tank phooey" and said "we can't find an issue to repair and we didn't find anything but diesel in your tank".
Third limp home, Dealer #1: failure of the LPFP repaired under warranty. No questions asked as I would expect.
I hope this is history and I never have another issue with my fuel system. The stress of this experience was ridiculous. My next truck will not be a Ford if the HPFP issue persists. If they fix the issue and step up to the plate to take care of their customers I will absolutely buy another Ford (if it pulls and drives as well as this one and I don't get burned by this one). It really is a shame they are playing this game because it's a great truck.
I'm very sorry to hear of your trouble. So to clarify, was it the pump that supplies the HPFP that failed? If so, it could have been that it was just a faulty pump and you are now good to go. I would be somewhat concerned about the HPFP being starved of fuel (and subsequent lubrication) and what damage may have been done to it as a result of this. Can anyone more in the know expand on this?
The fact that Ford jumped right onto testing fuel points to the fact that they are still quite happy to deny warranty claims on this issue. It is also concerning that a dealer can say your fuel is contaminated (when in fact yours wasn't and I suspect many others weren't as well), document this to Ford and then have your warranty denied. Thankfully your first dealer did not simply take the other dealer's word and did their own investigation and repair work to resolve the issue.
I truly hope that your issue is resolved and you have many trouble free miles ahead in your truck. It still feels funny to me at times not to be driving a blue oval after 20 years of them!
