Hey guys, thanks for your help. I had my wife work the switch while I got up there on a ladder and hand twisted it in an unrolling motion and it worked. It was not going very fast, but I took it halfway down and back up. I talked to the parts guy at a dealership. He said that the Dometic awning motors around 2012 were **** and the company had lots of problems.
The guy, that looked at it first, bought it today. But I dropped my asking price by $1500 so the guy took it. The unit was just too big for me and the wife, not mention between health issues and other stuff we had only used it about 10 times. It was like brand new.
Thanks again.
I will be buying another one sometime. I don't know what yet but it will be smaller. It was a 35'er.