dlowr31733 wrote:
ok people one more time, lower plate and upper plate don't come tog ether. entire weight of rv is being carried by the pin. the pin is the pin it is not a weight carrying device. the weight of rv is carried by the plates, the object of the teflon disk is for anti-friction in lieu of grease again, a pin is a pin not a load-carrying device.
OK..one more time. With the pin sitting on top of the jaws you have a hi pinned hookup for whatever reason.
High pin = the pin sitting on top of the jaws and the jaws in the closed position.
I would say either the pin is not welded in the pin box in the correct vertical position or your hooking up procedure is causing a high pin (high hitched).
I would have someone back the truck under the trailer and you watch the pin/jaw for proper position.
Sometimes if the hitch can't articulate enough (side to side) the flange on the bottom of the pin is at such a angle it will slide across the top of the jaws enough to close the jaws. Now your hi pinned. This, and a wedged pin, was a common occurrence before the hitch industry gave us a 4 way pivoting hitch.
Time to give your hitch maker a 1-800 for their input.