B&W Companion Hitch Shock replacement

B&W is very good about standing behind their product, even if the owner causes the issue.

Not sure of what "shock" you are referencing? If you mean one of the rubber topped arms, they are easy to replace. You just release the head, lift off, and then unbolt the arm. Be sure to properly torque all bolts during assembly.

Jerry

MFL wrote:
B&W is very good about standing behind their product, even if the owner causes the issue.

Not sure of what "shock" you are referencing? If you mean one of the rubber topped arms, they are easy to replace. You just release the head, lift off, and then unbolt the arm. Be sure to properly torque all bolts during assembly.

Jerry

Jerry, Jerry, Jerry your B&W status may be in danger by being so uninformed. ;)

That’s the one in the picture.

Ouch...that wet noodle really stings! :o

May have to turn in my cap/t-shirt?

Jerry

Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?

MFL wrote:
Ouch...that wet noodle really stings! :o

May have to turn in my cap/t-shirt?

Jerry

I would have had to received a cap/shirt in order to return them :h :B

ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?

Ron kind of owes me, from helping him recover from a forum issue a while back, so doubt he will make an official report.:p

Yes Joe, I know about the zerk, but thanks for the heads up!

Maybe Barney can remove all posts necessary, to make the red face go away!!

Jerry

If I remember correctly, it's not a bad job at all to replace the damper. The bolt on mine broke at some point, don't remember when exactly, but they sent a replacement, no charge and no questions asked. Superior customer service IMO.

JWDryHeat wrote:
Just called B&W and they are sending me a new shock for my RVB3300 hitch. Wow. No money required, will be here on a couple days. Now, how do I replace it? Has anyone done this? Does it require taking the whole upper end apart?

Yes. I've had one sitting in my garage for several years because of this. Once we finally get power to our shop, I'll get the hitch torn down and get mine replaced.

Love B&W's customer service. I have the old 16k hitch and every 3-4 years they have to send me new u-bolts when I break one off. I keep the unbroken ones for just-in-case. :-)

Lyle

ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?

There =should= be 3. Should be a 90 zerk to grease the head pivots so you can grease without having to take the head off to do so. Been wanting to drill and tap these for years, but have never gotten roundtuit. :-)

Lyle