Cedar Creek - Landmark 365 - or Big Horn
My DW and I are preparing to retire and travel the USA and Canada. We are looking to purchase a fifth wheel and have narrowed it down to the three fivers in the subject line. Can you please help us by...
Forum Discussion
soren wrote:2X Very well stated. I couldn't care less about the dealer and their "Service Department" generally staffed by a bunch of $7.00 and hour drop-outs with no training or tools. I'm sure I can fix anything they can in less time and do a better job. Tried them once, no plans to go back...portliz wrote:
When we were 2000 miles from home on a holiday weekend our dealer answered his phone, found us a dealer who would help us out and sent repair parts so that we could continue on our trip. Our dealer is top notch. If your dealer won't stand behind the product then you are on your own. We Aren't!
It's wonderful that you have a dealer that goes above and beyond. However, the claim that I highlighted is ridiculous. There are plenty of folks out there who are very happy with their RV, and wouldn't hesitate to purchase the same brand again. Even after their purchasing dealer turned out to be a horror story, and the manufacturer stepped in to get the thing diverted to a competent shop.
My motorhome came from a dealer that's a 14 hour trip from my home. The sales experience was smooth and left me one happy camper. The service during the sale was a stunningly incompetent. After watching that dumpster fire of a service department, I wouldn't let their techs. fix a big wheel with a fisher price tool set. In the end it's all meaningless, since I have no need for the dealer. In many cases, buying an RV based on the dealer, since they are close, or have the brand you want, can turn out to be the biggest mistake of the whole purchase.
B.O.
