Crack in Sidewall by Bedroom Slide
We purchased a brand new 2014 Keystone Avalanche on June 2, 2014. By the 23 of June after having pulled it only twice I noticed a crack in the sidewall by the bedroom. It was small and while concern...
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Wow! Thank you everyone for your response!
Yes, the crack is as you have suspected. Just like the two pictures show. (How do I post pictures?)
I notified Keystone about it and they told me to take it to a certified dealer and have it assessed. I did. They had the dealer take measurements, weight, and pictures of our unit. That's when they saw the cargo platform on the REAR (clamped receiver - not welded). It is used to carry around 40 lbs. (our two kids bikes). Once they saw the cargo platform that was all she wrote...I was immediately denied assistance.
I have tried in vain to get them to explain why, to answer whether or not they feel like it caused the crack, or whether I still have ANY warranty. NO ANSWER. They WILL NOT ANSWER ANY QUESTIONS.
It is CRAZY!!
I already have an attorney and he is asking me if it is a common problem. I told him from what I heard it was, but that is why I posted here, to confirm that.
Yes, the crack is as you have suspected. Just like the two pictures show. (How do I post pictures?)
I notified Keystone about it and they told me to take it to a certified dealer and have it assessed. I did. They had the dealer take measurements, weight, and pictures of our unit. That's when they saw the cargo platform on the REAR (clamped receiver - not welded). It is used to carry around 40 lbs. (our two kids bikes). Once they saw the cargo platform that was all she wrote...I was immediately denied assistance.
I have tried in vain to get them to explain why, to answer whether or not they feel like it caused the crack, or whether I still have ANY warranty. NO ANSWER. They WILL NOT ANSWER ANY QUESTIONS.
It is CRAZY!!
I already have an attorney and he is asking me if it is a common problem. I told him from what I heard it was, but that is why I posted here, to confirm that.
