Crack in Sidewall by Bedroom Slide
We purchased a brand new 2014 Keystone Avalanche on June 2, 2014. By the 23 of June after having pulled it only twice I noticed a crack in the sidewall by the bedroom. It was small and while concern...
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Thank you Mike and TXiceman! I have scheduled an appointment with my dealer for a complete repair, inspection, and documentation of the cause. It appears that I will have to file a lawsuit.
I was told by management at Keystone that a hitch/platform on the back can affect frame camber and thus voids my warranty. They will not respond to my question of whether or not they are stating the platform cracked my sidewall and possibly frame/chassis. I have told them I held two kids bikes and nothing more, but I have yet to hear back from them on this issue.
How is it conceivable that a $60+K unit developed a crack 19 days after purchase and it was not a manufacturer defect or that it was attributed to a 40 lbs. cargo platform? I know what they are doing, I just refuse to play their game. :-)
I was told by management at Keystone that a hitch/platform on the back can affect frame camber and thus voids my warranty. They will not respond to my question of whether or not they are stating the platform cracked my sidewall and possibly frame/chassis. I have told them I held two kids bikes and nothing more, but I have yet to hear back from them on this issue.
How is it conceivable that a $60+K unit developed a crack 19 days after purchase and it was not a manufacturer defect or that it was attributed to a 40 lbs. cargo platform? I know what they are doing, I just refuse to play their game. :-)
